Please read these Terms and Conditions carefully before using the scentchem.com website or purchasing any products from Scent Chem. By accessing our website or placing an order, you agree to be bound by these terms.
1. About Us
Scent Chem sells aroma chemicals, fixatives, essential oils, and solvents intended for use in fragrance formulation and related industries. Our products are supplied for professional, commercial, and formulation purposes.
2. Eligibility
By using our website and purchasing our products, you confirm that you are at least 18 years of age and have the legal authority to enter into a binding agreement, whether on your own behalf or on behalf of a business or organization.
3. Product Information
We make every effort to ensure that product descriptions, images, specifications, and pricing on our website are accurate. However, we do not warrant that product descriptions or other content are error free. Colors, scent characteristics, and appearance of products may vary slightly from images shown due to batch variation, screen settings, or natural product variation.
4. Intended Use of Products
Our aroma chemicals, essential oils, fixatives, and solvents are sold for use in fragrance formulation and related professional applications. It is the responsibility of the buyer to determine the suitability of a product for their intended use, to comply with all applicable laws and regulations, and to handle, store, and use the products safely, including reviewing any available safety data before use.
5. Orders and Pricing
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or unavailability of stock. Prices listed on our website are subject to change without prior notice and are exclusive of applicable taxes unless stated otherwise.
6. Payment
Payment must be made in full at the time of ordering unless otherwise agreed in writing for approved business accounts. We use secure third party payment processors, and we do not store your full payment card details on our servers.
7. Shipping and Delivery
Shipping timeframes and charges are outlined in our Shipping Policy. Because our products include chemical substances, certain items may be subject to additional packaging, labeling, or shipping requirements depending on the destination and applicable transport regulations.
8. Returns and Refunds
Returns and refunds are governed by our separate Return Policy and Refund Policy, which form part of these Terms and Conditions.
9. User Accounts
If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Please notify us immediately of any unauthorized use of your account.
10. Intellectual Property
All content on scentchem.com, including text, graphics, logos, product images, and layout, is the property of Scent Chem or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content without prior written permission.
11. Limitation of Liability
To the maximum extent permitted by law, Scent Chem shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products, including but not limited to loss of profits, loss of formulation batches, or business interruption. Our total liability for any claim shall not exceed the amount paid by you for the product giving rise to the claim.
12. Compliance and Regulatory Use
Buyers are responsible for ensuring that their purchase, import, storage, and use of aroma chemicals, essential oils, fixatives, and solvents complies with all applicable local, state, national, and international laws, including chemical safety and transport regulations.
13. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws applicable in our place of business, without regard to conflict of law principles.
14. Changes to These Terms
We may revise these Terms and Conditions at any time. Updates will be posted on this page with a revised “Last updated” date. Continued use of our website after changes are posted constitutes acceptance of the revised terms.
15. Contact Us
For questions about these Terms and Conditions, please contact us at:
Email: contact@info.com
Phone: 929-242-6868
Address: 123 Fifth Avenue, New York, NY 10160